Contact information

Contact Us

We're here to help with product enquiries, wholesale account setup, bulk order quotes, and customer support.

Business Information

DPack
ABN: 74 855 440 553

Address:
70 Southbank Bvd
Southbank, VIC 3006
Australia

Contact Details

Business Hours

  • Monday–Friday: 9:00 AM – 5:00 PM AEDT
  • Saturday–Sunday: Closed
  • Public Holidays: Closed

Orders are dispatched within 1–2 business days.

How Can We Help?

General Enquiries

For product questions, stock availability, or general information, email us at hello@dpack.com.au or call 041 676 94 92. We respond to all enquiries within 1 business day.

Wholesale Account Setup

Looking to set up a wholesale trade account? Email us at hello@dpack.com.au with your:

  • Business name
  • ABN
  • Contact person and phone number
  • Type of business (cafe, restaurant, office, aged care, etc.)

Bulk Order Quotes

For orders over 10 cartons or custom freight quotes, submit a request through our Bulk Orders page with your product list and delivery address. We offer competitive volume pricing for large orders.

Returns & Refunds

Need to arrange a return? Submit a request through our Returns Form or see our Return & Refund Policy for full details.

Shipping & Delivery

For delivery enquiries, see our Shipping Policy or email us with your order number for tracking updates.

About DPack

DPack is a Melbourne-based wholesale supplier of disposable products, stationery, cleaning supplies, and packaging. We supply businesses across Australia including cafes, restaurants, catering companies, offices, aged care facilities, schools, and retail shops.

Why choose DPack?

  • Competitive wholesale pricing on 3,800+ products
  • Free Melbourne Metro delivery on orders $150+ ex GST
  • Fast dispatch within 1–2 business days
  • Eco-friendly range including biodegradable, compostable, and sugarcane products
  • Melbourne Metro shipping via Australia Post
  • Australian owned and operated

Industries We Serve

  • Cafes & Coffee Shops — takeaway cups, lids, sugar, napkins
  • Restaurants & Takeaway — food containers, cutlery, bags, wraps
  • Catering & Events — disposable plates, platters, tableware
  • Aged Care Facilities — hygiene products, cleaning supplies, food packaging
  • Corporate Offices — stationery, kitchen supplies, cleaning products
  • Schools & Education — stationery, art supplies, cleaning products
  • Retail & Shops — bags, wraps, gift packaging, price labels

Verify Our Business

You can verify our ABN on the Australian Business Register:
Look up ABN 74 855 440 553

Policies